Privacy Policy

Last Updated June 5, 2021

When using Koal/Koal Services, we collect data about you to bring you a better experience.

What personal information do we collect from the people that use Koal/Koal Services?

Public information about Discord Users while they interact with our services. This includes User IDs, Server IDs, and ROBLOX IDs alike. Note that we may store more data if you supply some value in prompts.

We use Splitbee for Web Analytics. Splitbee is a web analytics service offered by Tobias Lins e.U. that tracks and reports website traffic. Tobias Lins e.U. uses the data collected to track and monitor the use of our Service. For more information on the privacy practices of Tobias Lins e.U., please visit the Tobias Lins e.U. Privacy Terms web page: https://splitbee.io/privacy

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

Koal's Public Bot uses Statcord to analyze usage of the bot. Statcord collects personally identifiable information such as User IDs as well as usage data. You may view their privacy policy here: https://discordlabs.org/privacy.

How do we use your information?

Your information is used within our services for features which require said information.

Agreement

By using Koal/Koal Services, you agree to the terms of this Privacy Policy. If you do not agree to these terms, then you may not use our services.

We reserve the right to update the terms of this Privacy Policy at anytime. By continuing using our service, you agree to the new terms.